CustomerSure Reviews
Based on 146 reviews and 146 ratings our customers rate us 9.5/10.
Easy to use and reliable. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Paul Baxter – 24 Feb 25
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 23 Jan 25
We love working with Customer Sure and using their tool to help drive our customer satisfaction. Thousands of our customers give feedback frequently and this drives rewarding those giving excellent service and improving where needed – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Lander-Scott – 23 Jan 25
The CustomerSure tool is easy to use, highly configurable and the pre-configured reports, together with filters are engaging. The tool is feature packed and highly recommended – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 23 Jul 24
Worked for years, never a problem – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Paul Lydiate – 10 May 24
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Tom Hepworth – 15 Apr 24
The CustomerSure tool is fantastic and really helping us to understand feedback from our customers. The filters and dashboards are easy to use, well designed and informative. The Team are CustomerSure have always been willing and able to support us with tweaks and amends. Highly recommended company. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 24 Jan 24
CustomerSure is such a valuable tool. The system offers great flexibility to deliver meaningful insights about you customers and the ability to review and respond to feedback in real time ensure we can continue to push the satisfaction of our customers higher. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 21 Apr 23
Fantastic product that perfectly meets our requirements to be agile and self-sufficient. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Tom Hepworth – 17 Apr 23
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Andrea Knott – 02 Feb 23
CustomerSure is truly a customer first survey platform! They provide a very user friendly tool with very effective & reachable support! Really great teamwork! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Victoria Francis – 06 Jan 23
- 9/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Lucy Booth – 03 Jan 23
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Lander-Scott – 26 Oct 22
great product and always good service – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Wayne Williams – 26 Jul 22
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Alec Maxfield – 19 Jul 22
- 5/10 – How happy are you with our product & service?
- 5/10 – How likely is it that you would recommend our company to a friend or colleague?
Judith Landhausser – 19 Feb 22
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 20 Jan 22
The support and responsiveness we get is what always stands out for me. I also feel all the team really understand our business needs and what we are trying to achieve. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Roberts – 31 Aug 21
A very easy product to use, a very reasonable price. This provides potential customers with a real life view of how we work and how pleased existing customers are. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Chris Wild – 22 Jul 21
Customersure is a very versatile tool that ticks all the boxes. The support you get from the team is also outstanding. Highly recommended. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Alec Maxfield – 19 Jul 21
- 7/10 – How happy are you with our product & service?
- 6/10 – How likely is it that you would recommend our company to a friend or colleague?
Hannah Claytor-Scott – 25 Jun 21
Excellent service and easy to use. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Victoria Tisdall – 29 Apr 21
CustomerSure software is transforming our organisation. Easy to use, a great customer experience and real time results, presented beautifully that we can action immediately. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 23 Apr 21
- 8/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Wendy Whiten – 15 Mar 21
easy to set up, well structured, easy for our admin team to implement, great support – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Judith Landhausser – 20 Feb 21
Super speedy and super helpful with every aspect of the software and integration. Good new features added. Great experience as a customer. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Roberts – 29 Jan 21
A small outlay for a great service to assist building the business. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Chris Wild – 22 Jan 21
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Lucy Booth – 07 Jan 21
A nice system that we have been using for years with lots of features. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
James Sandwell – 05 Jan 21
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Louise McVittie – 02 Nov 20
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Wendy Whiten – 10 Sep 20
Our experience with Customer Sure has been first class. Everyone I've spoken to has been supremely flexible, helpful and co-operative. They are prompt at responding to all queries, great at the technical details and they are clearly experts in the whole field of customer feedback. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Jennifer Lakin – 04 Sep 20
great company & people to work with - and the platform is so easy to use and adapt to suit your company's needs. if you're looking to collect feedback from your clients and customers, speak to CustomerSure before you look anywhere else - it's the best decision we made. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Rosina Michel – 27 Aug 20
Customersure provides an easy to use tool to gather feedback. This is invaluable to Transcendit as a means to ensure the quality of our work as well as demonstrating to others the worth of our service. Great product with a great team behind it. Thanks Customersure! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Adam Kuznesof – 05 May 20
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Louise McVittie – 02 May 20
Guy and his team are incredibly adaptable, supportive, quick to respond and offer a really personal approach to Customer care. Whenever we have a question, we email support and they come back to us within a couple of hours (at the most) with either an answer or a suggestion of a way forward. The system works very well for us as a business and we are really growing because of the results. Thank you – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Lucy Booth – 16 Apr 20
Having tried various ways of getting customer feedback and always been disappointed with the results, we decided to give CustomerSure a try. It's been worth every penny and looking back I don't know why we waited so long to trial it! The team are so supportive - they will help you build unique surveys which will ensure you get maximum results from sending feedback requests to your customer base. The platform is easy to use and can be integrated with your CRM to send automated emails - looking forward to getting this feature set up. CustomerSure is something you should get for your business if you're always wondering what your customers REALLY think about you. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Rosina Michel – 03 Feb 20
- 9/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
James Sandwell – 06 Jan 20
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Damion Viney – 17 Sep 19
Great service. Very easy to use – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Victoria Tisdall – 27 Aug 19
Hi Victoria,
Thanks kindly for the feedback!
If you ever need help with anything, you know where we are.
Warm regards,
Chris
Chris Stainthorpe –
A invaluable l solution that helps to connect us to clients and gather real feedback that affects the performance and long term strategy of our business – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Stephen Paul – 16 Aug 19
Thanks for the kind comments, Stephen.
We’re always here to help if you need us.
Regards,
Chris
Chris Stainthorpe –
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Lander-Scott – 24 Jul 19
CustomerSure is so easy to use! The amount of clients who come to see us having read the reviews is self evident, an extremely useful tool. Cheers – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Chris Wild – 22 Jun 19
Independent reviews give more credibility to the client's experience – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Judith McKeon – 15 Jun 19
It’s never let us down, automation with xero is great although the styling options are limited. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Paul Lydiate – 10 May 19
a great, easy to use product and excellent customer care, they are always at the end of a phone or email with support. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sam Weston – 07 May 19
Seemless integration, saves hours of email sifting. Highly recommended! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Andy Fraser – 18 Apr 19
A easy to use, easy to customise system. Brilliant reporting facility with good feeds up to our office dashboards. (Dashboards are essential for keeping staff motivation) Back up support from Customer Sure is also very fast and helpful. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Bob Calder – 08 Apr 19
Thanks for your feedback, Bob. Glad you’re happy.
We’ll take the suggestion about ‘smiley faces’ on board, you’re not the first person to suggest this.
Hope you continue to have happy members, and that we can continue to play a part in that!
Regards,
Chris
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Chris Stainthorpe • Co Founder • CustomerSure
Chris Stainthorpe –
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Damion Viney – 18 Mar 19
Luke, Guy and the team are always so efficient. Wouldn't hesitate to recommend. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Nicki Chick – 17 Feb 19
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