It has been great from two sides: marketing and being the only/first rec company to use transparent review feedback and internally to ensure we are all achieving a high standard of customer service – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 9/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

Always been delighted with you guys! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 9/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

Great service, rapidly got up Google and promoted our unique recruitment service effectively. Metrics on our website shows that visitors nearly all read these reviews and are influenced by them. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

great product for client surveys, easy to use and I would recommend to other companies thinking of using a customer feedback system. also the support from Guy and the team is excellent. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 8/10 – How happy are you with our product & service?
• 8/10 – How likely is it that you would recommend our company to a friend or colleague?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

now getting reviews and need to do something with them and wondering how to do this – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

The system is so user friendly and easy to add more functionality. The team have supported us with all our needs and I am sure they will continue to do so. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

• 8/10 – How happy are you with our product & service?
• 9/10 – How likely is it that you would recommend our company to a friend or colleague?

great support, great, attentive service, simple and easy to use product, just wish it was more authoritative like trust pilot, or review centre. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 5/10 – How happy are you with our product & service?
• 5/10 – How likely is it that you would recommend our company to a friend or colleague?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

Using this service was very easy and support has been very good. Customer surveys/comments on our website has given prospective customers confidence to place orders. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

Great tool, really helped us to understand what our customers think and feel about us. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 7/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

An efficient Customer Review service - not only is it third party so completely independant but also the team, and particularly Luke, are always on hand and willing to tweak design features to assist with our bespoke requirements. Best of all - they get back to you straight away! Thank you – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

Great product and service! This technology has provided another touchpoint that allows us to further deepen the donor relationship and strengthen donor loyalty. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 9/10 – How happy are you with our product & service?
• 9/10 – How likely is it that you would recommend our company to a friend or colleague?

Great product and extremely responsive support staff. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 9/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

Excellent - thanks – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

We've been really pleased with CustomerSure. Not just the product, but especially the support. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 9/10 – How happy are you with our product & service?
• 9/10 – How likely is it that you would recommend our company to a friend or colleague?

Great company to deal with. Responsive, efficient and friendly. – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Brilliant service. Helps me win new work... and helps me to keep our current clients happy. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

Chris is a star! – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Customersure is a great tool for communicating with our customers both to check we satisfy their needs and also for general enquiries and relationship management. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 8/10 – How happy are you with our product & service?
• 9/10 – How likely is it that you would recommend our company to a friend or colleague?

Installing this software on your website and utilising the surveys is the best decision a company could make. Since actively seeking (and more importantly acting on) feedback we've never looked back. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

As usual, Guy and his team provided me with an amazing support (3 minutes answer time) and an amazing product. Thank you once again – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Customersure is a great produce run by a great team. Capturing our client's feedback has been a very powerful tool that is key to continuous improvement of our service and winning new customers. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

• 10/10 – How happy are you with our product & service?
• 10/10 – How likely is it that you would recommend our company to a friend or colleague?

Great. Thank you for fixing the problem we had. – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

great! – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

We are able to actively seek feedback from customers and be more responsive in actioning their suggestions. Complaints are also dealt with much quicker since obtaining this service as they are easily identified upon receipt. – What are the main benefits you get from using CustomerSure?

• 9/10 – How satisfied are you with us overall?

It is easy to get feedback from our customers and it keeps them all in the same place. – What are the main benefits you get from using CustomerSure?

• 9/10 – How satisfied are you with us overall?

Customer feedback lets me know when customers are unhappy and likely not to repurchase = it helps mean reduce my lost customers – What are the main benefits you get from using CustomerSure?

• 8/10 – How satisfied are you with us overall?

• 10/10 – How satisfied are you with us overall?

Using CustomerSure to really hammer home our superior delivery of customer service versus our main competitors. We not only promote our CustomerSure ratings and comments on our website, but also tweet them and publish screenshots of them in our newsletters. Snowball effect ... one good review leads to another. – What are the main benefits you get from using CustomerSure?

• 10/10 – How satisfied are you with us overall?

Instant and honest display of customer testimonial with helpful periodic emails. – What are the main benefits you get from using CustomerSure?

• 7/10 – How satisfied are you with us overall?

Management of customer enquires – What are the main benefits you get from using CustomerSure?

• 8/10 – How satisfied are you with us overall?

• 10/10 – How satisfied are you with us overall?

• 10/10 – How satisfied are you with us overall?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Excellent product coupled with fantastic customer service. Keep doing what you're doing. – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Fantastic software, easy to use and great support. – How would you describe your experience overall? (For our reviews page)

• 9/10 – How would you rate the quality of our software?
• 10/10 – How would you rate our support?
• 10/10 – How well do we communicate with you?

Signed up a few days ago and already have 19 reviews. I think this is the quickest and easiest way to gain feedback from our customers. Had a few teething problems but Guy and the team have been fantastic in sorting it out for us. Highly recommended! – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

excellent – How would you describe your experience overall? (For our reviews page)

• 10/10 – How would you rate the quality of our software?
• 10/10 – How would you rate our support?
• 10/10 – How well do we communicate with you?

CustomerSure is the best software I have invested in this year. It’s brought me closer to clients and ensures I am aware of any issues either positive or negative right away. It’s a must-buy for every business who is serious about their customers – How would you describe your experience overall? (For our reviews page)

• 10/10 – How would you rate the quality of our software?
• 10/10 – How would you rate our support?
• 10/10 – How well do we communicate with you?

• 7/10 – How would you rate the quality of our software?
• 10/10 – How would you rate our support?
• 10/10 – How well do we communicate with you?

responsive & helpful replies to our enquiry. great stuff:-) – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Customersure has allowed us to focus on helping our new customers and trial users in getting the best from our own software. It eases the communication with our users which means we can handle requests efficiently coming from different geographies and timezones. – How would you describe your experience overall? (For our reviews page)

• 9/10 – How would you rate the quality of our software?
• 9/10 – How would you rate our support?
• 9/10 – How well do we communicate with you?

Excellent service, thanks – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Very good - quick and detailed response. – How would you describe our performance overall (for our customer review page)?

• 9/10 – How satisfied were you with the support you received?
• 9/10 – How friendly and helpful were we?

Not only were the service levels great but everyone involved went beyond what one would expect from a supplier. CustomerSure really offer a Gold standard in customer care. – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Excellent – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?

Chris Stainthorpe at CustomerSure was incredibly helpful and solved any problems we were having, he was very patient and provided quick and easy solutions. Very pleased with the service provided. – How would you describe our performance overall (for our customer review page)?

• 10/10 – How satisfied were you with the support you received?
• 10/10 – How friendly and helpful were we?