CustomerSure Reviews

Based on 156 reviews and 156 ratings our customers rate us 9.5/10.

  1. Keep up the good work guys! – How would you describe your experience overall? (For our reviews page)

    • 10/10 – How would you rate the quality of our software?
    • 10/10 – How would you rate our support?
    • 10/10 – How well do we communicate with you?

    – 05.12.2011 – Add public reply

    • Person’s avatar

      Thanks for the feedback, Kelly, it's much appreciated.

      Guy Letts –

  2. Everything I saw impressed me. I am looking forward to using it again and again. – How would you describe your experience overall? (For our reviews page)

    • 9/10 – How would you rate the quality of our software?
    • 8/10 – How would you rate our support?
    • 9/10 – How well do we communicate with you?

    – 05.12.2011 – Add public reply

  3. What can I say? Fell in love with the product when I first learned about it and it gets better and better - seemingly every week. Customer support has been excellent - often proactively solving issues before I have been able to report them. Definitely a company that is so confident in their product that they use it themselves to improve their own service. Good one guys. – How would you describe your experience overall? (For our reviews page)

    • 10/10 – How would you rate the quality of our software?
    • 10/10 – How would you rate our support?
    • 10/10 – How well do we communicate with you?

    – 02.12.2011 – Add public reply

    • Person’s avatar

      Thanks for the kind words, Jon. Much appreciated.

      Guy Letts –

  4. I only marked your software down for one reason which is the length of the url that's created for the surveys. I understand why they are that length but I feel it may prevent some people from promoting their survey requests on stationery. Apart from that all is good. – How would you describe your experience overall? (For our reviews page)

    • 9/10 – How would you rate the quality of our software?
    • 10/10 – How would you rate our support?
    • 10/10 – How well do we communicate with you?

    – 02.12.2011 – Add public reply

    • Person’s avatar

      Thanks very much for the feedback, Paul. A printable survey link is definitely something we'll be adding and we'll let you know as soon as it's done.

      Guy

      Guy Letts –

  5. Great work guys! I can't wait until you can also pass parameters along so that we can keep the information provided that triggered our survey. – How would you describe your experience overall? (For our reviews page)

    • 10/10 – How would you rate the quality of our software?
    • 10/10 – How would you rate our support?
    • 10/10 – How well do we communicate with you?

    – 02.12.2011 – Add public reply

    • Person’s avatar

      Hi Adam, thank you for taking the time to complete our survey, we really do appreciate it.

      In the new year we’ll be looking at some innovative ways to automate the sending of surveys, just like you guys do already! I'm confident when we do that, this feature will reach the top of our hit list. As ever I'll keep you posted.

      Luke Brown –

  6. You are very responsive and do take on board suggestions. We do think that there should be more flexibility with the home screen layout. The change of text colours was good though. – How would you describe your experience overall? (For our reviews page)

    • 8/10 – How would you rate the quality of our software?
    • 10/10 – How would you rate our support?
    • 10/10 – How well do we communicate with you?

    – 02.12.2011 – Add public reply

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