CustomerSure Reviews
Based on 143 reviews and 143 ratings our customers rate us 9.5/10.
The CustomerSure tool is easy to use, highly configurable and the pre-configured reports, together with filters are engaging. The tool is feature packed and highly recommended – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 07/23/2024
Worked for years, never a problem – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Paul Lydiate – 05/10/2024
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Tom Hepworth – 04/15/2024
The CustomerSure tool is fantastic and really helping us to understand feedback from our customers. The filters and dashboards are easy to use, well designed and informative. The Team are CustomerSure have always been willing and able to support us with tweaks and amends. Highly recommended company. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 01/24/2024
CustomerSure is such a valuable tool. The system offers great flexibility to deliver meaningful insights about you customers and the ability to review and respond to feedback in real time ensure we can continue to push the satisfaction of our customers higher. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 04/21/2023
Fantastic product that perfectly meets our requirements to be agile and self-sufficient. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Tom Hepworth – 04/17/2023
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Andrea Knott – 02/02/2023
CustomerSure is truly a customer first survey platform! They provide a very user friendly tool with very effective & reachable support! Really great teamwork! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Victoria Francis – 01/06/2023
- 9/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Lucy Booth – 01/03/2023
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Lander-Scott – 10/26/2022
great product and always good service – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Wayne Williams – 07/26/2022
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Alec Maxfield – 07/19/2022
- 5/10 – How happy are you with our product & service?
- 5/10 – How likely is it that you would recommend our company to a friend or colleague?
Judith Landhausser – 02/19/2022
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 01/20/2022
The support and responsiveness we get is what always stands out for me. I also feel all the team really understand our business needs and what we are trying to achieve. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Roberts – 08/31/2021
A very easy product to use, a very reasonable price. This provides potential customers with a real life view of how we work and how pleased existing customers are. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Chris Wild – 07/22/2021
Customersure is a very versatile tool that ticks all the boxes. The support you get from the team is also outstanding. Highly recommended. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Alec Maxfield – 07/19/2021
- 7/10 – How happy are you with our product & service?
- 6/10 – How likely is it that you would recommend our company to a friend or colleague?
Hannah Claytor-Scott – 06/25/2021
Excellent service and easy to use. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Victoria Tisdall – 04/29/2021
CustomerSure software is transforming our organisation. Easy to use, a great customer experience and real time results, presented beautifully that we can action immediately. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Richard Baggott – 04/23/2021
- 8/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Wendy Whiten – 03/15/2021
easy to set up, well structured, easy for our admin team to implement, great support – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Judith Landhausser – 02/20/2021
Super speedy and super helpful with every aspect of the software and integration. Good new features added. Great experience as a customer. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Roberts – 01/29/2021
A small outlay for a great service to assist building the business. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Chris Wild – 01/22/2021
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Lucy Booth – 01/07/2021
A nice system that we have been using for years with lots of features. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
James Sandwell – 01/05/2021
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Louise McVittie – 11/02/2020
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Wendy Whiten – 09/10/2020
Our experience with Customer Sure has been first class. Everyone I've spoken to has been supremely flexible, helpful and co-operative. They are prompt at responding to all queries, great at the technical details and they are clearly experts in the whole field of customer feedback. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Jennifer Lakin – 09/04/2020
great company & people to work with - and the platform is so easy to use and adapt to suit your company's needs. if you're looking to collect feedback from your clients and customers, speak to CustomerSure before you look anywhere else - it's the best decision we made. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Rosina Michel – 08/27/2020
Customersure provides an easy to use tool to gather feedback. This is invaluable to Transcendit as a means to ensure the quality of our work as well as demonstrating to others the worth of our service. Great product with a great team behind it. Thanks Customersure! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Adam Kuznesof – 05/05/2020
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Louise McVittie – 05/02/2020
Guy and his team are incredibly adaptable, supportive, quick to respond and offer a really personal approach to Customer care. Whenever we have a question, we email support and they come back to us within a couple of hours (at the most) with either an answer or a suggestion of a way forward. The system works very well for us as a business and we are really growing because of the results. Thank you – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Lucy Booth – 04/16/2020
Having tried various ways of getting customer feedback and always been disappointed with the results, we decided to give CustomerSure a try. It's been worth every penny and looking back I don't know why we waited so long to trial it! The team are so supportive - they will help you build unique surveys which will ensure you get maximum results from sending feedback requests to your customer base. The platform is easy to use and can be integrated with your CRM to send automated emails - looking forward to getting this feature set up. CustomerSure is something you should get for your business if you're always wondering what your customers REALLY think about you. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Rosina Michel – 02/03/2020
- 9/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
James Sandwell – 01/06/2020
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Damion Viney – 09/17/2019
Great service. Very easy to use – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Victoria Tisdall – 08/27/2019
Hi Victoria,
Thanks kindly for the feedback!
If you ever need help with anything, you know where we are.
Warm regards,
Chris
Chris Stainthorpe –
A invaluable l solution that helps to connect us to clients and gather real feedback that affects the performance and long term strategy of our business – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Stephen Paul – 08/16/2019
Thanks for the kind comments, Stephen.
We’re always here to help if you need us.
Regards,
Chris
Chris Stainthorpe –
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sarah Lander-Scott – 07/24/2019
CustomerSure is so easy to use! The amount of clients who come to see us having read the reviews is self evident, an extremely useful tool. Cheers – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Chris Wild – 06/22/2019
Independent reviews give more credibility to the client's experience – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Judith McKeon – 06/15/2019
It’s never let us down, automation with xero is great although the styling options are limited. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Paul Lydiate – 05/10/2019
a great, easy to use product and excellent customer care, they are always at the end of a phone or email with support. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Sam Weston – 05/07/2019
Seemless integration, saves hours of email sifting. Highly recommended! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Andy Fraser – 04/18/2019
A easy to use, easy to customise system. Brilliant reporting facility with good feeds up to our office dashboards. (Dashboards are essential for keeping staff motivation) Back up support from Customer Sure is also very fast and helpful. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Bob Calder – 04/08/2019
Thanks for your feedback, Bob. Glad you’re happy.
We’ll take the suggestion about ‘smiley faces’ on board, you’re not the first person to suggest this.
Hope you continue to have happy members, and that we can continue to play a part in that!
Regards,
Chris
--
Chris Stainthorpe • Co Founder • CustomerSure
Chris Stainthorpe –
- 8/10 – How happy are you with our product & service?
- 8/10 – How likely is it that you would recommend our company to a friend or colleague?
Damion Viney – 03/18/2019
Luke, Guy and the team are always so efficient. Wouldn't hesitate to recommend. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Nicki Chick – 02/17/2019
- 9/10 – How happy are you with our product & service?
- 9/10 – How likely is it that you would recommend our company to a friend or colleague?
Hannah Spencer – 01/07/2019
Our business flourishes on recommendation and CustomerSure provides a great platform for existing customers to leave feedback and new customers to learn more about us and our services. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?
- 10/10 – How happy are you with our product & service?
- 10/10 – How likely is it that you would recommend our company to a friend or colleague?
Chris Wild – 12/22/2018
- 10/10 – How satisfied were you with the support you received?
- 10/10 – How friendly and helpful were we?
Amy Coniff – 12/18/2018
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