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CustomerSure Reviews

Based on 140 reviews and 140 ratings our customers rate us 9.5/10.

The CustomerSure tool is fantastic and really helping us to understand feedback from our customers. The filters and dashboards are easy to use, well designed and informative. The Team are CustomerSure have always been willing and able to support us with tweaks and amends. Highly recommended company. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

24 Jan 24

CustomerSure is such a valuable tool. The system offers great flexibility to deliver meaningful insights about you customers and the ability to review and respond to feedback in real time ensure we can continue to push the satisfaction of our customers higher. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

21 Apr 23

Fantastic product that perfectly meets our requirements to be agile and self-sufficient. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

17 Apr 23

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

02 Feb 23

CustomerSure is truly a customer first survey platform! They provide a very user friendly tool with very effective & reachable support! Really great teamwork! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 9/10 – How happy are you with our product & service?
  • 9/10 – How likely is it that you would recommend our company to a friend or colleague?

06 Jan 23

  • 9/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

03 Jan 23

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

26 Oct 22

great product and always good service – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 8/10 – How happy are you with our product & service?
  • 8/10 – How likely is it that you would recommend our company to a friend or colleague?

26 Jul 22

  • 9/10 – How happy are you with our product & service?
  • 9/10 – How likely is it that you would recommend our company to a friend or colleague?

19 Jul 22

  • 5/10 – How happy are you with our product & service?
  • 5/10 – How likely is it that you would recommend our company to a friend or colleague?

19 Feb 22

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

20 Jan 22

The support and responsiveness we get is what always stands out for me. I also feel all the team really understand our business needs and what we are trying to achieve. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 9/10 – How happy are you with our product & service?
  • 9/10 – How likely is it that you would recommend our company to a friend or colleague?

31 Aug 21

A very easy product to use, a very reasonable price. This provides potential customers with a real life view of how we work and how pleased existing customers are. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

22 Jul 21

Customersure is a very versatile tool that ticks all the boxes. The support you get from the team is also outstanding. Highly recommended. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 9/10 – How happy are you with our product & service?
  • 9/10 – How likely is it that you would recommend our company to a friend or colleague?

19 Jul 21

  • 7/10 – How happy are you with our product & service?
  • 6/10 – How likely is it that you would recommend our company to a friend or colleague?

25 Jun 21

Excellent service and easy to use. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

29 Apr 21

CustomerSure software is transforming our organisation. Easy to use, a great customer experience and real time results, presented beautifully that we can action immediately. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

23 Apr 21

  • 8/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

15 Mar 21

easy to set up, well structured, easy for our admin team to implement, great support – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

20 Feb 21

Super speedy and super helpful with every aspect of the software and integration. Good new features added. Great experience as a customer. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

29 Jan 21

A small outlay for a great service to assist building the business. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

22 Jan 21

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

07 Jan 21

A nice system that we have been using for years with lots of features. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 8/10 – How happy are you with our product & service?
  • 8/10 – How likely is it that you would recommend our company to a friend or colleague?

05 Jan 21

  • 9/10 – How happy are you with our product & service?
  • 9/10 – How likely is it that you would recommend our company to a friend or colleague?

02 Nov 20

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

10 Sep 20

Our experience with Customer Sure has been first class. Everyone I've spoken to has been supremely flexible, helpful and co-operative. They are prompt at responding to all queries, great at the technical details and they are clearly experts in the whole field of customer feedback. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

04 Sep 20

great company & people to work with - and the platform is so easy to use and adapt to suit your company's needs. if you're looking to collect feedback from your clients and customers, speak to CustomerSure before you look anywhere else - it's the best decision we made. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 9/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

27 Aug 20

Customersure provides an easy to use tool to gather feedback. This is invaluable to Transcendit as a means to ensure the quality of our work as well as demonstrating to others the worth of our service. Great product with a great team behind it. Thanks Customersure! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

05 May 20

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

02 May 20

Guy and his team are incredibly adaptable, supportive, quick to respond and offer a really personal approach to Customer care. Whenever we have a question, we email support and they come back to us within a couple of hours (at the most) with either an answer or a suggestion of a way forward. The system works very well for us as a business and we are really growing because of the results. Thank you – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

16 Apr 20

Having tried various ways of getting customer feedback and always been disappointed with the results, we decided to give CustomerSure a try. It's been worth every penny and looking back I don't know why we waited so long to trial it! The team are so supportive - they will help you build unique surveys which will ensure you get maximum results from sending feedback requests to your customer base. The platform is easy to use and can be integrated with your CRM to send automated emails - looking forward to getting this feature set up. CustomerSure is something you should get for your business if you're always wondering what your customers REALLY think about you. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 9/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

03 Feb 20

  • 9/10 – How happy are you with our product & service?
  • 8/10 – How likely is it that you would recommend our company to a friend or colleague?

06 Jan 20

  • 8/10 – How happy are you with our product & service?
  • 8/10 – How likely is it that you would recommend our company to a friend or colleague?

17 Sep 19

Great service. Very easy to use – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 9/10 – How happy are you with our product & service?
  • 9/10 – How likely is it that you would recommend our company to a friend or colleague?

27 Aug 19

Person’s avatar

Hi Victoria,

Thanks kindly for the feedback!

If you ever need help with anything, you know where we are.

Warm regards,
Chris

Chris Stainthorpe –

A invaluable l solution that helps to connect us to clients and gather real feedback that affects the performance and long term strategy of our business – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

16 Aug 19

Person’s avatar

Thanks for the kind comments, Stephen.

We’re always here to help if you need us.

Regards,
Chris

Chris Stainthorpe –

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

24 Jul 19

CustomerSure is so easy to use! The amount of clients who come to see us having read the reviews is self evident, an extremely useful tool. Cheers – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

22 Jun 19

Independent reviews give more credibility to the client's experience – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

15 Jun 19

It’s never let us down, automation with xero is great although the styling options are limited. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 8/10 – How happy are you with our product & service?
  • 8/10 – How likely is it that you would recommend our company to a friend or colleague?

10 May 19

a great, easy to use product and excellent customer care, they are always at the end of a phone or email with support. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

07 May 19

Seemless integration, saves hours of email sifting. Highly recommended! – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

18 Apr 19

A easy to use, easy to customise system. Brilliant reporting facility with good feeds up to our office dashboards. (Dashboards are essential for keeping staff motivation) Back up support from Customer Sure is also very fast and helpful. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

08 Apr 19

Person’s avatar

Thanks for your feedback, Bob. Glad you’re happy.

We’ll take the suggestion about ‘smiley faces’ on board, you’re not the first person to suggest this.

Hope you continue to have happy members, and that we can continue to play a part in that!

Regards,
Chris

--
Chris Stainthorpe • Co Founder • CustomerSure

Chris Stainthorpe –

  • 8/10 – How happy are you with our product & service?
  • 8/10 – How likely is it that you would recommend our company to a friend or colleague?

18 Mar 19

Luke, Guy and the team are always so efficient. Wouldn't hesitate to recommend. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

17 Feb 19

  • 9/10 – How happy are you with our product & service?
  • 9/10 – How likely is it that you would recommend our company to a friend or colleague?

07 Jan 19

Our business flourishes on recommendation and CustomerSure provides a great platform for existing customers to leave feedback and new customers to learn more about us and our services. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

22 Dec 18

  • 10/10 – How satisfied were you with the support you received?
  • 10/10 – How friendly and helpful were we?

18 Dec 18

  • 10/10 – How happy are you with our product & service?
  • 9/10 – How likely is it that you would recommend our company to a friend or colleague?

15 Nov 18

easy to use, simple data and a great way to find out what your clients think about you. – To help other people decide, would you write a sentence or two for our reviews that describes your experience overall?

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

06 Nov 18

  • 10/10 – How happy are you with our product & service?
  • 10/10 – How likely is it that you would recommend our company to a friend or colleague?

18 Sep 18

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