Edit Email Template

This page describes how to edit an existing email template so that it matches your own style and wording.

The email template called 'Default' cannot be changed - if you wish to change the wording just add a new template and choose it when you send feedback requests.

The following elements can be changed:

  • sender name and email address;
  • mail subject line;
  • email body text;
  • button text.

1. Go to the settings page.

2. Click on the 'Feedback Requests' tab

3. Create Your Own Email template

Click the 'Add template' button to create a new email template.

There are tips on the screen to guide you.

Click the button at the bottom of the screen to save your template.

4. Select your own email template when you're sending out Feedback Requests

We called this one "Service Q's"